Getting copies

We are happy to supply viewing and research copies of films in the moving images collection.

Ordering from the collection

There are three ways you can order a film:

Details we need from you

  1. The film(s) title and its reference number. You'll find the information in the catalogue record for each film
  2. Please tell us why you wish to order a copy of any particular film:
    • Is it for hire or to buy?
    • Is it for personal use, private research, educational use, student project, community, museum or heritage project, charitable purposes, commercial or broadcast production, film society or public screening, for example?

    We need this information so that we can establish the copyright position and whether it will be necessary to contact a third party rights owner for permission to release the film to you. Sometimes we will be unable to make copies available because of restrictions on the National Library of Scotland under copyright legislation or due to the conditions of deposit.

  3. What format do you require? (e.g. DVD, VHS video, Beta SP, Digibeta, Mini DV or 16mm or 35mm pint) Please note that not all footage is automatically available.
  4. Which country is the copy to be used in?

Copying costs and delivery date

Once we have your order we will research what we hold by way of technical material, the copyright position and if we are able to produce the copy to your preferred technical specification.

We will reply to you with an estimate of cost. Cost is based on the running time of the film requested, the kind of copy required and if it is for hire or purchase.

All items are made to order. This usually takes four weeks from receipt of order

We despatch all items for delivery to a UK address using Royal Mail first class and Air Mail for European and Rest of World delivery.

How to pay

Scottish Screen offers a secure online payment facility that uses PayPal. If you wish, you can pay though PayPal using a debit or credit card without opening a PayPal account.

The 'Make an enquiry' form gives you options for paying online and offline.

Copies for personal use

If the copy is for personal use we need you to give us an undertaking in writing that you will only use the copy for personal, private viewing in your home or your friends' and family's homes. You can do this by signing a release form or by agreeing to our Terms and Conditions (link to Terms and Conditions page)

Licence for other uses

For purposes other than personal use we will ask you to sign a licence and copyright agreement stating the approved purposes for the film and the form of acknowledgement that we need.

If the purpose is commercial, theatrical or a public event, we will ask for a licence fee. The size of the fee will depend on the intended use of the footage and the amount of material you request. We have a discount for charities and educational users. We may choose to waive the fee under certain circumstances.

If we have been unable to establish who owns copyright in the film, and you wish to publish it in some form, we need you to indemnify us against any claims from a third party arising from your publication of the film.

You must sign the licence before we will release the copies to you.

When your order is ready

We will post the copies to you, or you can collect them from our premises. (See the Visiting us page for directions.)

Postage and packing costs depend on the number of items and sizes, affecting the weight of the parcel. In general post and packing for one DVD sent out in a jiffy bag will cost £2 for a UK address.

Viewing copies

You can also view films on our premises in Glasgow by prior appointment. Viewing times are 9.30am-4.30pm Monday to Friday. See the Visiting us page for opening hours and directions.

You can request DVD viewing copies for research access through the National Library's General Reading Room at George IV Bridge, Edinburgh. We need at least three weeks' notice to make a viewing copy.

Please note, however, that not all footage can automatically be copied on to DVD.

Cancellation/refunds

We will exchange any video purchased from us which proves faulty on our equipment.

If you have placed an order and then wish to cancel it please contact us right away. If we have not despatched the goods to you, we can cancel your order immediately.

If we have despatched the goods to you, please package the relevant item securely and return it to us within seven working days of the day after the item was delivered to you.

The return address is:

Scottish Screen Archive
National Library of Scotland
39-41 Montrose Avenue
Hillignton Park
Glasgow
G52 4LA

Please note that you will be responsible for the costs of returning the goods unless we delivered the item to you in error, or if the item is faulty.

As soon as we receive notice of your cancellation of the order and the returned goods, we will refund the relevant part of the purchase price for that item.

We retain the right not to fulfil any order.